Dispensing Services

Qeeper's IT Equipment Issuance service enables organisations to efficiently distribute and retrieve IT assets such as laptops, smartphones, tablets, and accessories—without the need for staff involvement or scheduled handovers. This service is especially valuable in hybrid work environments or educational settings, where flexibility and reliability are key.

Functionalities of IT Equipment Issuance

Self-Service Pickup:

Employees or students receive a code or app notification and collect items independently from assigned lockers.

Return Handling:

Returned devices can be securely placed back into the locker system, enabling 24/7 availability.

Remote Locker Assignment:

IT administrators can remotely assign a locker and place the asset in it ahead of time, notifying the recipient when it’s ready.

Automated Activity Logging:

Every locker action—assignment, opening, and return—is automatically recorded.

Benefits of IT Equipment Issuance

Reduced Pressure on Service Desks:

Eliminates queues and reduces the need for in-person service.

Improved User Convenience:

Users can collect and return items anytime, with no need for appointments.

Operational Efficiency:

Minimizes downtime between handovers and streamlines device lending and tracking.

Asset Control:

Every issued or returned item is fully traceable, helping prevent loss or misuse.

The Tool and Asset Lending service allows organisations to lend out valuable equipment—such as hand tools, uniforms, medical devices, keys, or specialized gear—in a controlled, auditable, and secure manner. This solution is ideal for industries such as construction, manufacturing, healthcare, and education, where tracking and managing physical assets is critical.

Functionalities of Tool and Asset Lending

Controlled Access:

Lockers are assigned only to authorised users based on roles or departments.

24/7 Self-Service:

Tools and items can be collected and returned at any time without staff intervention.

Usage Monitoring:

Each transaction is logged with timestamps, user data, and locker interactions.

Return Management:

Clear processes for returning items, including optional notifications for overdue or unreturned equipment.

Benefits of Tool and Asset Lending

Loss Reduction:

Transparent user tracking discourages misuse and improves return rates.

Operational Efficiency:

No need for central storerooms or manual handovers—saves time and resources.

Increased Accountability:

Users are individually linked to each item they borrow, promoting responsible use.

Optimised Resource Use:

Real-time visibility helps avoid duplicate purchases and ensures better utilisation.

Pick-Up and Drop-Off lockers offer a flexible and secure solution for the exchange of goods, documents, repairs, or personal items—without the need for face-to-face interaction or appointment scheduling. This service is ideal for internal logistics, service desks, and facility management across industries such as offices, education, healthcare, and retail.

Functionalities of Pick -Up and Drop-Off

Remote Locker Assignment:

Items can be placed in lockers by staff or service personnel and remotely assigned to recipients.

Notification System:

Users receive automatic alerts with pick-up instructions and access codes.

Return Capability:

Items can be returned using the same lockers, with confirmation logged in the system.

Timed Access & Auto-Release:

Usage windows can be set, after which lockers release or alert the administrator.

Benefits of Pick-Up and Drop-Off

Contactless Transfers:

Reduces physical interaction—ideal for hygiene-sensitive environments or off-hours access.

Improved Efficiency:

Eliminates the need for staff to coordinate in-person handovers.

Flexible Scheduling:

Users can pick up or return items at their own convenience.

Full Traceability:

All actions (delivery, pick-up, return) are logged for accountability.

Integration Options for Pick-Up and Drop-Off

API-Based Notifications:

Trigger email, SMS, or app messages when items are placed or retrieved.

ERP/Workflow System Integration:

Synchronise delivery and return events with internal service tools.

Access Control Integration:

Restrict pick-up to authorised users based on department or ticket number.

Activity Reporting:

Track and analyse delivery performance, usage frequency, and locker turnover.

Qeeper’s Click & Collect lockers offer a convenient and secure way for customers to retrieve online orders at their preferred time—without relying on staff availability or store opening hours. This solution is ideal for retail, libraries, and service locations that want to enhance the customer experience and streamline order collection.

Functionalities of Click & Collect

Self-Service Pickup:

Customers retrieve their orders independently using a QR code, PIN, or smartphone app.

Automated Order Placement:

Staff place the order into the locker and trigger an automated notification to the customer.

24/7 Availability:

Orders can be collected anytime, even outside business hours.

Status Monitoring:

The system tracks locker status and order pickup in real time.

Benefits of Click & Collect

Improved Customer Experience:

Customers avoid queues and can collect their items at their convenience.

Reduced Staff Workload:

Minimises time spent handing out orders, allowing staff to focus on sales or service.

Increased Operational Efficiency:

Accelerates the order handover process, especially during peak hours.

Boosts Brand Image:

Offers a modern, tech-driven pickup solution aligned with omnichannel retail strategies.

Integration Options for Click & Collect

Retail System Integration (API):

Seamlessly connect with webshop, POS or ERP systems to synchronise order data and trigger locker assignments.

Customer Notifications:

Automatic alerts via SMS, email or app when an order is ready for pickup.

Authentication Options:

Supports QR code, PIN code, or mobile app access.

Reporting Tools:

Gain insights into pickup behaviour, locker turnover and peak usage periods.